Question: After a reconsideration request, do you typically notify webmasters that the penalty has been lifted? Answer: John Mueller If you recognize that your ranking / indexing has improved, chances are that it has been accepted. if not, I would recommend posting in the Webmaster Help Groups. In other words if there is a ranking [...]

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In the 6+ years of our small SEO business, there have been four people that have stood out head and shoulders over anyone else in the search business. In the early days, I was hooked on WebmasterWorld. I couldn’t get enough of the monthly Google dances“ even noticing a couple of them before anyone else.  [...]

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…if you don’t provide quality responses to the email you receive. Sounds easy.  It’s not.  Let me explain.  In Part 1, I talked about the general trouble most companies have simply answering email.  Today we are going to talk about how to answer them. Based on our 1980′s old thinking, we have convinced ourselves that [...]

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…if you don’t respond to the e-mail it generates. I stumbled across some research yesterday that boggled my mind. It was the Hornstein Associates’ annual e-mail responsiveness survey. The 2007 survey was sent to 49 companies, including the Financial Times’ World’s Most Respected Companies and Fortune’s Most Admired Companies. The companies include: Microsoft, GE, Toyota, [...]

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